People Research Internship @ Philips Design
internship - summer 2015
Pittsburgh was pure joy. Sports, beautiful views, an amazing river, the Andy Warhol museum, Carnegie Mellon, the tech boom, and so many other things that I could fill up the page.
Working at Philips Design let me learn about how they approach users and emotions. I lead usability testing and ethnographic interviews with real patients. I learned to use great tools like journey maps and user flows from an amazing talented group of people! I also did a personal project and interviewed patients, doctors, nurses and lab techs about sleep apnea and the experience of gettins tested and using a c-pap.
“Sabina’s natural curiosity, eagerness to learn, and positive attitude made her an asset to the Philips Design team during her summer internship as a people researcher. From her first day she jumped right into project work, quickly learning the background, identifying areas where she could apply her existing skills, and adding value that moved the projects forward.
In three months at Philips she worked on many aspects of developing and executing research programs including designing protocols, moderating in-home and in-facility interviews, conducting usability assessments for new product development, and collaborating with team members in the development of experience flows that map patient journeys through a number of healthcare scenarios.
It was a pleasure to mentor such a committed and curious person in the theory and practices of design thinking and people research, and watch her growth as she put her new skills to work informing new product development for healthcare.”
“Sabina’s proactive and positive attitude helped her to excel as an intern within Philips Design. She possesses a solid technical skill set and collaborative way of working that will apply to any work environment.”